Q: WHY THE LAMP DOESN'T HAVE AN INDICATION OF BATTERY CHARGE? I DON'T KNOW REMAINING RUNTIME DURING DIVING.
A: Due to the natural gradual decrease of capacity of the batteries during their lifetime, the relations for each indication of battery charge level would be changing. Therefore the user would receive inaccurate information for his/her dive planning.
However, if the user follows the recommended rule of recharging the torch after each dive (stated in the user’s guide), he/she significantly increases the lifetime of the battery pack and also will perfectly know the maximum runtime of his/her torch.
Q: IS THE LENGTH OF THE CABLE OF THE LONG VERSION SUFFICIENT? HOW DID YOU DETERMINED IT?
A: Yes, it is the usual length used by most producers.
Q: CAN THE BATTERIES EXPLODE?
A: We use the best quality cell brand in the world – Sanyo. They are stable and safe. In opposition to polymer batteries, our batteries cannot explode in natural environment. As far as they are not exposed to temperature exceeding 180°C (356°F) they cannot explode.
Never throw the batteries into fire!
Q: CAN THE BATTERIES EXPLODE WHEN WATER PENETRATES INSIDE THE BODY OR THE CANISTER?
A: No, not at all. The battery pack can warm up due to short-circuiting of its contacts. Only seawater reacts with Li-Ion batteries - it develops gas. But if water can penetrate to the batteries, obviously the gas can penetrate outside.
Q: WHAT TO DO IN CASE OF FLOODING THE LAMP?
A: In such a case it is essential to disassembly the torch asoon as possible and let it dry out. If this does not happen so, the electro-chemical reaction destroys batteries, electronics and the connector. From that moment on it is necessary to handle the lamp as an electronical waste.
To be 100 % sure that it is possible to continue using the lamp, it should be sent to authorized service or directly to us for service and possible replacement of damaged parts.
Q: HOW MUCH DO I HAVE TO UNSCREW THE HEAD TO BE SURE THAT THE LAMP DOES NEITHER ACCIDENTALLY SWITCHES ON NOR GETS FLOODED?
A: Thanks to the precision manufacturing, it is enough to unscrew one more thread after the light switches off. Yet it is safe for the lamp not to get flooded.
Q: WHY YOU DO NOT LIST MORE DETAILED SPECIFICATION?
A: We provide you with all information that is important for choosing a torch and its correct application. If you miss any closer specification, it is a subject of business confidentiality.
Q: CAN YOU REPLACE THE BATTERIES, THE GLASS OR OTHER PARTS IN CASE I NEED THEM TO?
A: Yes, it is possible to have any part replaced. Just contact an authorized service or us.
Q: HOW TO KEEP THE ACCUMULATOR IN GOOD CONDITION AS LONG AS POSSIBLE?
A: Li-ion batteries don’t have a memory effect. That’s one of the basic characteristics. We recommend to charge the accumulator after any usage.
You have to avoid any situation when you keep fully discharged accumulator in a frosty environment. For example – You put a discharged accumulator in a trunk of a car after dive and keep it there for the whole night. It will lead almost absolutely to irreversible damage of the accumulator. The time of performance of the light might be significantly reduced by this only one step.
Q: IS IT WORTH BUYING AN EXPENSIVE LIGHT?
A: I would never hesitate to buy high-quality and expensive light. Human eye is an important organ and a man without the possibility to see and orient under water is just gambling with his life. When I buy expensive light I do not invest my money in some needless instrument but in my safety and sure return to the surface. No light in the whole world can be more expensive than a life.
Our lights including all components are produced strictly in Czech Republic and European Union. Nothing is imported from countries known for poor-quality mass production and weak copyright protection. Also we want to support economic development in our region. We use just high-quality electronics components, mechanical elements and connecting material whose reliability (and the marginal cost together with the price as well) is much higher than in mass production.